Help
Answers to the questions people ask most. Anything else: write to support@voyagility.com.
Adding bookings
Each trip has its own email address, shown on the trip page under “Forward confirmation emails to this trip”. Forward a booking confirmation there and it appears on the trip. You can also upload a PDF or a photo of a booking on the trip page. If something comes out wrong, open the item and change it.
Sharing a trip
On the trip page, invite someone by email. They get a link that works only for that address, and you choose whether they can change the plan or only see it. You can also pick which items they’re on.
Using a trip without a signal
In Settings, under “This phone”, choose “Save my trips on this phone”. Your trips are kept on the phone, encrypted, and stay readable with no signal, along with places for a break nearby. You can add a lock, so opening them offline asks for your face or fingerprint.
Deleting your account
In Settings, at the bottom, choose “Delete my account”. Your profile, what the app has learned about you and your ratings are deleted. Trips only you are on are deleted with their documents; trips you share pass to someone on them, so they keep their plans. It can’t be undone.
A copy of your data
Write to support@voyagility.com from the address you sign in with, and we’ll send everything we hold about you within a month.
On a hard moment of a trip
“I need a break”, on your Today page, gets you out right away. In an emergency, call your local emergency number. Email is for everything else.
Writing to us
support@voyagility.com. A person reads every message. Voyagility is run by one person alongside a day job, so a reply usually comes within two days.
To answer sooner, we may have an AI draft a reply from your message, these answers and your account. A person reads, edits and sends every reply.